Agentic AI Engineer · Enterpryze
Agentic AI engineer building production AI systems for real operational work, grounded in ERP, support, and automation.
I ship systems that reach real users: production support automation, MCP servers, and agent tooling that hold up under real operational constraints.
Selected work
A focused cut of production and customer-facing work. Details are kept high level by design. Happy to walk through the depth in conversation.
AI support-operations system that reads incoming email, decides the right service-desk action, and executes it after human approval. Live and used daily by internal support teams.
Warehouse proof-of-collection app for SAP Business One supplier returns, with digital courier signatures, signed PDFs, and SAP writeback. MVP accepted by a customer, now in active development.
Hosted MCP server that lets AI clients work with Enterpryze sales-order data safely, with read and analysis tools, a guarded create flow, and bearer-protected access.
Office sweepstake app for the 2026 FIFA World Cup. 33 colleagues registered with their work email, drew a team through an AI-scripted dramatic reveal, and watched every draw land on a shared live reveal board.
How I work
My background is in SAP Business One, business systems, and data workflows. I spent years turning operational needs into working solutions. That taught me to think in systems, not features: how processes break, where teams get blocked, and what software has to do once it leaves the whiteboard.
Now I build agentic AI systems that live in that same operational reality, where product thinking, technical depth, and practical automation meet.
Human judgment, direction and taste, strengthened by AI.
AI proposes; deterministic code and human approval own the decisions that matter.
Real integrations, real users, real constraints. Auditability and control over cleverness.
Between email and ERP, recommendation and execution, automation and human judgment.
Experience
Agentic AI Engineer
Building production AI systems and agent tooling for ERP and operational workflows, including MCP servers, support automation, and applied LLM integration.
SAP Business One Consultant
SAP B1 implementations, reporting systems, and data workflow solutions across ERP, MongoDB, and analytics environments.
Customer Support Representative
Foundations in troubleshooting, communication, and customer-facing problem solving in a high-volume support environment.
Certification
Contact
If you are hiring for agentic AI, AI systems, or technical product roles, I would be glad to connect.